Privacy Policy

OpenClawBazaar ("we," "us," "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

• Account details (name, email address, password) when you register.
• Payment information processed securely through Stripe — we never store your full card details.
• Creator profile information (display name, bio, links) if you sell on the platform.
• Communications you send to us via support or email.

Information Collected Automatically

• Device and browser information (type, operating system, language preferences).
• Usage data (pages visited, features used, time on platform).
• IP address and approximate location for security and fraud prevention.
• Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

• To provide, maintain, and improve the Platform.
• To process transactions and send purchase confirmations.
• To communicate with you about your account, updates, and promotional offers (you can opt out anytime).
• To detect and prevent fraud, abuse, and security threats.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers — payment processors (Stripe), hosting providers (Vercel), email services (Resend), and analytics tools that help us operate the Platform.
• Creators — buyers' display names and purchase history for the specific listing they bought.
• Legal authorities — when required by law, court order, or to protect our rights and safety.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

5. Cookies & Tracking

We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how the Platform is used. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability (receive your data in a common format).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@openclawbazaar.com.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security reviews. However, no system is 100% secure — we cannot guarantee absolute security of your data.

8. Children's Privacy

OpenClawBazaar is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform. Your continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests, contact us at privacy@openclawbazaar.com or visit our Support page.